Persona-Based User Stories

Develops user stories tailored to different personas based on their goals and challenges

How to use

This prompt is intended to support early thinking and ideation. Use it as a companion to spark discussions. It is not a substitute for user research. Always validate insights through real engagement with users.

Prompt

Project Overview: {{BRIEF, 1-2 SENTENCE SUMMARY OF YOUR PROJECT}}

Personas: {{PROVIDE PERSONAS}}

Instructions: Using the provided personas, create a set of user stories that will guide the development of this project.

User Story Format: As a <type of user>, I want to <feature/function> so that <reason/benefit>.

INVEST Criteria:

  • Independent: User stories should be independent of each other.
  • Negotiable: The specific details of a user story can be negotiated.
  • Valuable: The user story should deliver value to the user.
  • Estimable: The effort required to implement the user story should be estimable.
  • Small: User stories should be small enough to be completed in a short period of time.
  • Testable: The acceptance criteria for a user story should be testable.

Persona-Based User Stories

For each persona, think really hard and identify all of the key features and functionalities you can that will directly benefit them. Consider their goals, motivations, and pain points. Create the results in a spreadsheet format, using the columns: Persona, User Story, Priority; you do not need to complete the priority, this will be done afterwards.

Examples:

Persona: Adult Social Care Practitioner

  • User Story 1: As an Adult Social Care Practitioner, I want to quickly access a client’s case history so that I can make informed decisions about their care.

Persona: Local Business Owner

  • User Story 2: As a local business owner, I want to be able to apply for a planning permission online so that the process is efficient and convenient.
  • User Story 3: As a local business owner, I want to be able to be informed when I apply for planning permission online about the timeframe in which I will be informed of the planning permission decision so that I can plan my business development, allocate resources effectively, and reduce uncertainty about my future project timelines.

Persona: Local Resident

  • User Story 4: As a resident, I want to be able to report a missed bin collection easily and efficiently online so that it can be collected as soon as possible.