CSAT Score Distribution Analysis

Analyses CSAT survey data, calculates average, identifies outliers, and summarises feedback themes for actionable insights.

How to use

Input CSAT survey data. The prompt calculates the average score, identifies outliers, and summarises key positive and negative feedback themes. Use the output to understand customer satisfaction trends.

Prompt

Review this CSAT survey data from Q2. Calculate overall average, identify outlier scores, and summarize feedback themes if available. Output as a short summary with key stats and top positive/negative feedback examples.